General Terms and Conditions

These Terms and Conditions apply to offers and contracts for ZEIG HERZ products and bespoke editions offered by Ullrich Präzisionstechnik GmbH. The ZEIG HERZ website is primarily intended to provide information and initiate projects; specific terms are also set out in the relevant quotation or order confirmation.

1. Provider and scope

The contractual partner is Ullrich Präzisionstechnik GmbH, Otto-Keiner-Straße 1, 98544 Zella-Mehlis, Germany. These Terms and Conditions primarily apply to business customers within the meaning of Section 14 of the German Civil Code (BGB). Any differing terms of the customer apply only if Ullrich Präzisionstechnik GmbH expressly agrees to them.

2. Quotations and conclusion of contract

Product presentations on this website do not constitute binding contractual offers. A contract is concluded through an individual order confirmation, acceptance of a quotation or performance of the order. The scope, specifications, quantity, delivery date and price are determined by the individually agreed order documents.

3. Custom specifications and approvals

For personalised or customer-specific products, production is based on the design approved by the customer. Variations in colour, material or appearance that are technically unavoidable or within customary commercial tolerances do not constitute a defect, provided that the agreed characteristics are substantially maintained.

4. Materials supplied by the customer

The customer must ensure that any logos, trademarks, text, artwork and other materials supplied for personalisation may be used without infringing third-party rights. The customer is responsible for the content and legal permissibility of those materials.

5. Prices and payment

The prices and payment terms stated in the relevant quotation or order confirmation apply. Unless expressly indicated otherwise, B2B prices exclude statutory VAT and any agreed shipping, packaging or additional costs.

6. Delivery and lead times

Delivery and production times are subject to individual agreement. Any agreed production period is conditional, in particular, on the customer approving all necessary data, designs and samples in good time and fulfilling any agreed cooperation obligations.

7. Retention of title

Delivered goods remain the property of Ullrich Präzisionstechnik GmbH until the relevant outstanding amount has been paid in full. Any further statutory rights remain unaffected.

8. Inspection, defects and warranty

Statutory rights regarding defects apply. For merchants, the additional obligations to inspect goods and notify defects under Section 377 of the German Commercial Code (HGB) apply. In the event of justified defects, Ullrich Präzisionstechnik GmbH must first be given an opportunity to remedy the defect, unless the law provides otherwise.

9. Liability

Ullrich Präzisionstechnik GmbH is liable in accordance with statutory provisions, in particular in cases of intent, gross negligence or injury to life, limb or health. Mandatory statutory liability provisions remain unaffected.

10. Intellectual property and design services

Ullrich Präzisionstechnik GmbH retains the statutory intellectual property rights to its own concepts, product designs, visualisations, samples and other creative work unless usage rights are expressly granted. Any transfer or use outside the agreed project requires a separate agreement.

11. Final provisions

German law applies. Where the contractual partner is a merchant, a legal entity under public law or a special fund under public law, the registered office of Ullrich Präzisionstechnik GmbH may be agreed as the place of jurisdiction for disputes arising from the contractual relationship. Mandatory statutory rules on jurisdiction remain unaffected.